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How to turn relentless complaining into massive insight

I’ve been increasingly looking for a productive approach to venting. In an uncharacteristically overloaded year, I’ve often comforted those colleagues who are stressed and need to vent. I’ve wanted (and want) them to feel better. But at the end of a colleague’s vent, I’ve felt worn out and, futilely, they’ve seemed more hopeless. I worry […]

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